Privacy Policy - Happy Simple

This Privacy Policy describes how the Happy Simple (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit the Site.

Collecting Personal Information
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When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information:

Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimise our Site.
Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Order Information:

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with various Apps when integrated from time-to-time with our site.

Customer support information:

Examples of Personal Information collected: name, billing address, shipping address, payment information (excluding credit card numbers), email addresses, and phone number.
Purpose of collection: to provide customer support.
Source of collection: collected from you.

Sharing Personal Information
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We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use may use Webflow and/or custom providers to power our website. You can read more about how Webflow uses your Personal Information here: https://webflow.com/legal/privacy
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We use Google and Facebook as third-part marketing applications. We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
You can contact Facebook (www.facebook.com) or Google (www.google.com) for more information .

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products and services for sale, processing payments, and keeping you up to date on new products, services, and offers.

Retention
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When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
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Your Rights

Your Personal Information will be initially processed in Australia. From time-to-time we may use third-party online payment providers for us to be able to provide you with the products and services you have purchased. Some of these third-party payment providers may process some of your Personal Information outside of Australia for the purpose of providing the services.

You have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. You also have to right to ask which third-party payment processing providers we use for processing your payments. If you would like to exercise these rights, please contact us through the contact information below. If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.
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Cookies
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A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
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Some cookies used on this site are from third-parties such as Facebook, Google, and Bing. How these cookies are used and how they function is subject to change from time to time and is out of the direct control of Happy Simple. Please contact these providers for up-to-date relevant information.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu.

For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org. Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
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Do Not Track
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Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
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Changes
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We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
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Contact
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For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@happysimple.com.au or by mail using the details provided below:

Happy Simple C/O- Yatta Group Pty Ltd
203, 149 Gordon St, Port Macquaire NSW 2224, Australia

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.